Everyday Pieces for Real Life 

At Zivuna, we believe jewellery is more than just an accessory; it’s a way to express your style!

Festive Glamour!  Wear what makes you feel beautiful. 

Celebrate every special moment with jewellery that shines as beautifully as you do. Discover timeless designs, elegant details, and statement pieces curated to make your festive looks truly unforgettable

Explore Collection

 Grace at Your Fingertips. 

Discover elegant hand chains and statement rings that add a touch of sparkle to every look.

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What Makes Zivuna Jewellery Special?

 Zivuna believe jewellery is more than an accessory; it’s an expression of confidence, celebration, and everyday elegance. Founded with a passion for modern Indian aesthetics, Zivuna brings together timeless design and contemporary style, crafted for women who love to shine effortlessly.

Our Story

Zivuna was created to make premium-looking jewellery accessible, versatile, and wearable for every occasion, from weddings and festive celebrations to daily styling and special moments. Each piece is thoughtfully curated to strike a balance between tradition and a modern touch, allowing you to style it your way.

What We Offer

  • Anti‑Tarnish Jewellery designed to last and shine longer

  • Crystal & Statement Pieces for weddings and festive wear

  • Minimal & Modern Designs perfect for everyday elegance

  • Carefully Curated Collections that elevate every outfit

Quality You Can Trust

We focus on fine finishing, skin‑friendly materials, and high-quality craftsmanship. Every Zivuna piece is selected with attention to detail, ensuring comfort, durability, and a luxurious look without the luxury price tag.

Thoughtful Gifting

Zivuna is also about delighting you with value. We regularly offer exclusive gifts on select order values  from stylish jewellery boxes to curated accessories, making every purchase feel extra special.

Our Promise

  •  Trend‑forward yet timeless designs

  • Honest pricing and quality assurance

  • A seamless and joyful shopping experience

Zivuna celebrates your moments big and small. Thank you for choosing us to be part of your style story.

What Payment Methods Does Zivuna Accept?

At Zivuna, we ensure a safe, secure, and smooth shopping experience for every customer. Trusted, encrypted payment gateways protect all payments made on our website.

Accepted Payment Methods

We currently accept:

  • UPI Payments
  • Debit Cards
  • Credit Cards
  • Net Banking
  • Wallet Payments
  • Cash on Delivery (COD) on eligible orders

Secure Payments

All transactions on Zivuna are processed through secure and trusted payment gateways with encrypted technology to protect your payment information.

Your card and payment details are never stored on our servers.

Cash on Delivery (COD)

Cash on Delivery may be available for selected locations and eligible orders.

Please note:

  • COD availability depends on the pin code serviceability.
  • Zivuna reserves the right to disable COD on certain orders based on order history or delivery limitations.
  • Additional COD charges may apply to selected orders.

Failed Transactions

If your payment amount gets deducted, but the order is not confirmed:

  • The amount is usually auto-reversed by your bank/payment provider within 5–7 business days.
  • If the issue persists, kindly contact your bank first and then reach out to us with transaction details.

Order Confirmation

Once payment is completed:

  • You will receive an order confirmation via email or SMS/WhatsApp (if applicable).
  • Orders are processed only after successful payment verification.

Pricing & Currency

All prices listed on Zivuna are in INR (₹) and inclusive/exclusive of taxes as applicable.

Prices and offers may change without prior notice.


Fraud Prevention

For security reasons:

  • Suspicious or high-risk orders may be automatically cancelled or placed on hold for verification.
  • Zivuna reserves the right to refuse or cancel any order if fraudulent activity is suspected.

 Contact Us

For payment-related assistance, feel free to contact us:

📧 support@zivuna.in
🌐 www.zivuna.in


Thank you for shopping with Zivuna.



Can I Return or Exchange My Jewellery?

Thank you for choosing Zivuna ! To ensure a smooth experience and protect the integrity of our products, please follow these guidelines when you receive your package:

UNBOXING REQUIREMENTS:

Video Documentation:

  • Record an unboxing video on the same day your package is delivered.
  • Ensure the package is completely sealed before starting the unboxing.

VIDEO CONTENT NEEDED:

360-Degree View: Capture a 360-degree video of the sealed PU bag, including your order slip with your details.

Unboxing Process:

  • Begin with a clear shot of cutting open the package.
  • Remove the box, showing its contents, including any protective pouches.
  • Finally, reveal the product itself.

Lighting & Quality: Ensure the video is well-lit and filmed in a single take. Avoid editing or stitching multiple clips together.

CLAIMS AND SUBMISSION:

Any claims regarding the condition of the items must include this unboxing video. Claims without video evidence will not be accepted.

Send the video to us via email on the same day you receive your parcel. We will verify the submission based on tracking details.

 

IMPORTANT:

Zivuna reserves the right to accept or deny any claims based on the provided video documentation. This system is designed to ensure that both you and Zivuna have a clear understanding of your order, allowing us to address any issues effectively.

Thank you for your cooperation!

Best regards,
Team Zivuna

How Long Does Delivery Take?

For standard shipping, orders will be delivered by the Indian courier service. Due to factors that commonly affect shipments, such as weather delays, holidays and customs inspections, we are unable to guarantee shipping times. These are only estimates. If you require expedited shipping, please contact us for availability and pricing.

Usually, we deliver orders within 6-7 Business Days across India. Please allow 2-3 days for your order to process. Be sure to add this duration to your shipping time estimates.

Below is a guideline for our collectables.

Location Estimated Shipping Time
North India 4-5 Business Days
South India 5-7 Business Days
North East 5-8 Business Days
West India 5-7 Business Days

Shipping Cost :

  • Free Shipping on All Prepaid Orders.
  • ₹99/- Extra Shipping on All Cash on Delivery (COD) Orders.
IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer

Zivuna is not responsible for destination state tax and/or duty charges that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination state before ordering.

We are not be responsible for any Duties, Taxes, or Customs fees under any circumstances.

If the order arrives in your city and...

  • The customer refuses to accept the package
  • No attempt is made in the destination to deliver the package.

Zivuna reserves the right to abandon the package(s) and will not be responsible for any refund.