Privacy policy

Effective Date: January 7, 2026

At Zivuna, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By accessing or using our website, you agree to the terms of this Privacy Policy.

 Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and time spent on our website

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates, offers, and promotions

  • Improve our website, products, and services

  • Respond to customer support queries

  • Prevent fraudulent transactions

  • Comply with legal obligations

Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your information with:

  • Trusted service providers (payment gateways, shipping partners, marketing tools)

  • Legal authorities, if required by law

All third-party partners are obligated to protect your data and use it only for authorized purposes.

 Cookies and Tracking Technologies

Zivuna uses cookies and similar technologies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

 Data Security

We implement appropriate technical and organizational security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

 Your Rights

You have the right to:

  • Access your personal information

  • Request correction or deletion of your data

  • Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

 Children’s Privacy

Zivuna does not knowingly collect personal information from individuals under the age of 18.

 Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page.

 Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Brand Name: Zivuna
Email: zivuna.store@gmail.com

Thank you for trusting Zivuna. Your privacy matters to us.